FEATURES & BENEFITS

Channel Mastery

CHANNEL MASTERY

From the personal chimes of Whatsapp and SMS to the broad broadcasts of Email and Instagram, and the intimacy of a Phone Call - SAPPHIRE covers the entire gamut, ensuring you never miss a beat (or a tweet).

JOURNEY DESIGNER

Think of it as your marketing GPS. Build conversational flows and watch as SAPPHIRE auto-pilots your customer through the most optimal journey based on real-time actions. Email opened? Check. Missed call? Rerouting!

Financial

Increases sales conversions by reducing drop-offs

Customer Experience

Seamless transitions ensure customers never feel lost.

Effectiveness

Reduces operational redundancies, optimizing the engagement process.

Journey Designer

AUTOMATED INGENUITY

With generative AI like ChatGPT, not only can you auto-steer conversations based on topics and desired outcomes, but you’re also doing it with the intelligence of a seasoned chat maestro.

Financial

Reduces manual intervention and associated labor costs.

Customer Experience

Ensures consistent and intelligent responses round the clock.

Effectiveness

Speedy resolutions, reducing customer wait time.

Automted Ingenuity

ANALYTICS CENTRAL

SAPPHIRE doesn't just give you numbers; it tells tales. Dive deep into analytics that measure not just effectiveness but the very pulse of your strategies across all channels.

Analytics Central